In 2015, the Ontario Superior Court dismissed the case without costs, a result with which Avi Weisman, vice-president and general counsel for Avid Life Media, said the company was "very pleased." the site was hacked by a group known as "The Impact Team".
Claiming that its security had always been weak, the hackers claimed to have stolen personal information about the site's user base, and threatened to release names, home addresses, search histories and credit card numbers if the site was not immediately shut down.
Ashley Madison later alleged further that Silva had kept confidential documents and sought to retrieve them.
The demand was driven by the site's policy of not deleting users' personal information following their invoiced requests.
On August 24 the Toronto Police Department spoke of "two unconfirmed reports of suicides" associated with the leak of customer profiles along with extortion attempts, offering a 0,000 reward for information leading to the arrest of the hackers.
Any follow-up messages between the two members are free after the communication has been initiated.
Ashley Madison also has a real-time chat feature where credits buy a certain time allotment.