Compare Gang Up on the Human, Rubberband AI, and Spiteful A. Note: when adding examples here, please make sure whatever you're planning to claim is does.
The phenomenon making you feel that way is almost definitely Confirmation Bias, as any of the various people who have done actual testing with hundreds of data points can tell you.
If the game looks at the way your characters have been customized and the AI is then given strategies or abilities specifically designed to counter yours, that's not , per se (it's entirely possible that you could encounter a human player with a team that counters yours perfectly!
Answer 1: The phone number for Game Stop is (817) 424-2000. After being put on hold many time the gentleman told me that I could not dispute the purchase until it was not longer pending on my account.
I called back once this was posted to my bank account and was then told that I could not dispute a purchase because it was against policy.
This is the only purchase on my account that is not valid so it is my opinion that someone has hacked their system.
In order to dispute this with my bank they will have to cancel all of my account information and give me a new account.